Leadership Team

The People Behind
Your Workday Success

Meet the Team

Experienced Leaders, Proven Results

Every leader on our team has been in the trenches — implementing Workday, solving complex problems, and building the tools that make our clients successful.

GC

Gopi Chandran

Chief Executive Officer & Founder

Gopi is the founder and CEO of AssistNow, a Workday operations company focused on helping businesses run better — not just implement systems. He brings an operator's perspective to enterprise technology, shaped by experience across software, products, real estate, and hospitality. At AssistNow, Gopi is building a model that goes beyond traditional implementation — combining consulting, automation, and ongoing operational support into a single, outcome-driven approach. His philosophy is simple: cut through complexity, move with urgency, and build systems that work in production.

Enterprise StrategyOperationsWorkday Architecture
SW

Shannon Williams

Chief Revenue Officer

Shannon brings three decades of healthcare IT expertise to executive leadership at AssistNow. As CRO, he drives growth strategy and enterprise partnerships across healthcare, financial services, and higher education. A certified PMP and CPHIMS professional with Workday Pro Financials and Co-Sell certifications, Shannon aligns Workday solutions to business outcomes and has been instrumental in bringing tools like ReleaseIQ to market. He is a recognized speaker at HIMSS and healthcare technology conferences.

Healthcare ITRevenue StrategyWorkday Financials
SP

Steve Petrovich

Workday Practice Head

Steve brings over 25 years of HR transformation and enterprise technology experience to AssistNow's Workday practice. He leads delivery quality across HCM, Financials, and Extend engagements with a strong collaborative approach that earns trust quickly — even in the most complex consolidation and integration projects. Known for his ability to navigate cross-functional challenges, Steve ensures every implementation meets the standard our clients expect.

HR TransformationImplementation ExcellenceChange Management
RD

Robert Durai

Vice President & Head of APAC Operations

Robert brings extensive leadership experience in scaling delivery operations across APAC and global markets. He specializes in building high-performing teams, establishing operational discipline, and driving sustainable growth in complex environments. At AssistNow, Robert will focus on strengthening and expanding our India Delivery Center, building multi-practice capabilities, and creating a robust APAC platform that delivers speed, quality, and measurable impact for our clients.

APAC OperationsGlobal DeliveryPractice Development
Our Philosophy

What Guides Every Decision

Three principles that our leadership team lives by — in every engagement, every hire, every product decision.

Innovation First

We invest in AI and automation not because it's trendy, but because it produces better outcomes. Every tool we build exists to solve a real problem our clients face.

Radical Transparency

No hidden fees, no inflated timelines, no surprises. We tell clients exactly what we're doing, why, and what it costs — before we start.

Measurable Impact

We tie every engagement to specific business outcomes. If we can't show you the ROI in dollars, hours saved, or risk reduced, we haven't done our job.

Recognition

Industry Recognition

Our leadership and innovation have earned recognition from Workday and the broader enterprise ecosystem.

Workday Certified Partner

Multiple module certifications across HCM, Financials, and Extend

Advisory Partner Status

Strategic input on Workday product roadmap and innovation initiatives

Sales Partner Recognition

Exceptional client outcomes and satisfaction scores

AI Innovation Award

Recognition for Assistly® AI-powered enterprise platform

Ready to Work with Industry Leaders?

Experience the difference that expert leadership and deep Workday knowledge can make for your next project.