Proprietary Products

Tools That Do the Work.
Not Just Describe It.

A growing suite of SaaS applications for the Workday ecosystem and tools — purpose-built to automate, accelerate, and simplify every stage of your Workday lifecycle.

IT Service Management

Ascend Resolve

The ServiceNow Alternative for Workday

Most mid-sized companies don't have formal IT service management. 61% of SMBs have nothing. And enterprise ITSM platforms? Bloated, expensive, and months to deploy.

Resolve is a different approach. It's an ITSM platform built as a standalone SaaS application — not bolted onto it. Reads incoming tickets, resolves the routine ones without a human touching them, and routes the rest to the right team. No middleware. No separate license. No six-figure implementation.

DimensionServiceNowResolve
Time to deploy10–16 weeks2–4 weeks
Workday integrationVia middlewareNative — no config
Middleware requiredYesNone
Ticket automationAdd-on (extra cost)Built in
40%
Reduction in IT ticket volume
10x
Faster resolution time

Features

AI Ticket Resolution
Handles routine IT requests end-to-end — password resets, access requests, how-do-I questions — without a human in the loop.
SaaS Application
Standalone SaaS application for Workday customers. Workday Marketplace approval in progress.
Automated Routing
Categorizes tickets automatically and sends them to the right team or workflow.
SLA Management
Tracks SLAs automatically, escalates before breaches, and generates reports.
Self-Service Portal
Employees submit and track tickets in one place. No more email chains.
Analytics Dashboard
See ticket volume, resolution times, and team performance in real time.

Features

Automated Extraction
Plugs into your legacy system directly. No one manually exports CSV files.
Automated Mapping
Maps fields from your old schema to Workday iLoad templates automatically.
Real-Time Validation
Flags duplicates, quality issues, and mapping conflicts before anything loads into Workday.
Collaborative Workspace
Your team and ours work in the same platform at the same time. No version-control headaches.
Audit Trail
Full transformation history for compliance. Roll back if you need to.
Multi-System Support
Migrating from three legacy systems at once? WorkbookIQ handles it in a single project.
Data Migration Intelligence

WorkbookIQ

Clean Data In. Workday-Ready Data Out. No Spreadsheets.

Data migration is the number one reason Workday implementations run late and over budget. Someone sits in a spreadsheet for weeks, manually mapping fields from your old system to Workday's templates. Errors compound. Testing catches problems too late. Timelines slip.

WorkbookIQ connects directly to your source system, extracts the data, transforms it into Workday-ready formats, and validates everything before it loads. Your team and ours work in it together, in real time. No spreadsheets. No guesswork.

Supported Source Systems

QuickBooks OnlineQuickBooks DesktopUKG ProJD Edwards EnterpriseOneSAP HCMSAP SuccessFactorsOracle HCM CloudPeopleSoftADP Workforce Now
50%
Faster migration
0
Manual spreadsheet mapping
HR Support

Assistly Intelligence®

Your Employees Deserve Answers in Seconds, Not Days.

Every HR team knows the drill. The same 50 questions, asked hundreds of times a month. "How do I update my benefits?" "What's our PTO policy?" "How do I submit a time-off request?" Each one generates a ticket. Someone answers it manually. Multiply that across a thousand employees and your HR team spends half their week on repetitive questions instead of strategic work.

Assistly® is an AI agent that lives inside Workday. It reads your company's specific HR policies, benefits docs, and Workday configuration — then answers employee questions instantly. No ticket. No wait. No back-and-forth with HR.

68%
Ticket deflection
24/7
Instant support
24/7
Always-on support

Features

Policy-Aware Responses
Trained on your specific HR policies, benefits, and Workday configuration. Not generic answers.
Natural Language
Employees ask questions the way they'd ask a coworker. No forms. No keywords.
Workday Actions
Can kick off Workday transactions directly — time-off requests, profile updates, benefits changes.
Escalation Logic
Knows the difference between "I can handle this" and "this needs a human." Routes accordingly.
Multi-Language
Works across languages for global teams.
Analytics
Shows you what employees ask most — so HR can fix the root cause, not just answer the question.
Built on Workday Extend

11 SaaS Applications for Workday

Two years of engineering. The most comprehensive suite of SaaS applications built for the Workday ecosystem available — Workday Marketplace approval in progress.

Marketplace
Release Management

ReleaseIQ

Workday Release Automation

Tracks, triages, and automates Workday bi-annual releases. Automated impact analysis, built-in configuration automation, and release planning in one place.

Get in touch
Live
IT Service Management

Resolve

AI-Powered ITSM

The ServiceNow alternative built as a SaaS application. Resolves routine IT tickets end-to-end — no middleware, no six-figure implementation.

Get in touch
Live
AMS Support

Assistly®

HR Support AI

AI agent that lives inside Workday and answers employee HR questions instantly — 24/7, in natural language.

Get in touch
Live
Data Migration

WorkbookIQ

Data Migration Intelligence

Connects to your source system, extracts data, transforms it into Workday-ready formats, and validates everything before it loads. No spreadsheets.

Get in touch
Marketplace
Data Privacy

Workday Data Scrambler

Data Scrambling & Masking

Data scrambling and masking tool for Workday environments. Protects sensitive data in non-production tenants by automatically anonymizing PII and confidential information.

Get in touch
Marketplace
Quality Assurance

Verify

Workday Testing Tool

Automated testing for Workday configurations. Runs regression tests across business processes to catch issues before they reach production.

Get in touch
Live
CRM

Ascend CRM

CRM on Workday Extend

Customer relationship management built natively on Workday Extend. Connects your sales and customer data directly to your HCM and financial systems.

Get in touch
Live
Education

Ascend EduCore — SG

Student Information System — Singapore

Workday Student implementation and support tailored for Singapore institutions. Covers admissions, academic records, and student financials.

Get in touch
Marketplace
Payroll

Payroll India

India Payroll Compliance

India-specific payroll compliance built natively on Workday. Handles PF, ESI, TDS, and statutory reporting without external payroll systems.

Get in touch
Marketplace
Data & Integration

EIB Smart Converter

EIB File Converter

Automated EIB (Enterprise Interface Builder) file converter for Workday. Transforms source data into valid EIB templates automatically.

Get in touch
Trademarked
Methodology

SORA™ Methodology

Implementation Framework

Strategy. Orchestration. Rollout. Adoption. AssistNow’s structured Workday implementation framework built for speed, clarity, and long-term success.

Included with Implementation

All applications are native to the Workday platform via Workday Extend. No external integrations required. No separate Workday Extend license needed.

Request Early Access

See the Products in Action

Book a 30-minute technical walkthrough with our product team. We'll show you exactly how WorkbookIQ handles your legacy data and how Assistly® works inside your Workday environment. No slides. Just the product.