Our Story

From Vision to Execution.
Rethinking Enterprise Software.

The journey from challenging the status quo to becoming the industry leader in Workday consulting that puts people first.

The Genesis of AssistNow

Every good company starts with a simple observation and the willingness to do things differently

From Frustration to Focus

AssistNow was founded on a simple yet powerful observation: most enterprise rollouts underdeliver not because of technology limitations, but because vendors sell organizations more tools that distance them from their customers and employees. We saw countless organizations struggling with Workday implementations that, while technically successful, failed to deliver the promised user experience and business value.

Our founders, seasoned Workday professionals with decades of combined experience, recognized that the industry needed a fundamentally different approach. Instead of adding more complexity to already complex systems, we asked a different question: What if we could make Workday as easy to use as having a conversation?

This question led to the development of Assistly®, our conversational support platform that simplifies how organizations interact with Workday. We didn't just want to be another consulting firm -- we wanted to redefine what Workday consulting could be.

Founding Vision

A practical approach to enterprise software that puts people at the center of how work gets done

Product Lab

Where deep Workday expertise meets practical automation to create solutions that work

Our Mission & Vision

Our Mission

Simplify. Innovate. Transform.

Our mission is to eliminate the friction between people and technology. We believe that enterprise software should enhance human capability, not replace it. Through our products and deep Workday expertise, we help organizations get real value from their investment -- where technology becomes an invisible enabler of business success.

Our Vision

A World Where Enterprise Software Works Intuitively

We envision a future where interacting with enterprise systems is as natural as having a conversation with a knowledgeable colleague. Where employees can focus on strategic work instead of navigating complex interfaces. Where IT departments become innovation enablers rather than help desk operators.

What Makes Us Different

Three pillars that set AssistNow apart in the Workday consulting landscape

Workday-Native Innovation

Built for Workday, By Workday Experts

Unlike traditional consulting firms that offer Workday as one of many services, we are exclusively focused on the Workday ecosystem. This singular focus allows us to develop deeper expertise and create purpose-built solutions.

100% Workday-focused team
Certified professionals only
Purpose-built accelerators
Deep platform expertise

Automation-First Approach

The Industry's Only Self-Improving Platform

While competitors focus on traditional implementation models, we've invested heavily in automation to create Assistly® -- the industry's first conversational support platform designed specifically for Workday.

Conversational support interface
Continuous improvement engine
Predictive analytics
Automated recommendations

Outcome-Driven Methodology

Measurable Results, Not Just Implementations

We don't measure success by project completion—we measure it by business impact. Our clients consistently achieve exceptional results through our proven methodologies.

68% cost reduction average
50%+ call deflection rate
98% client satisfaction
Measurable ROI tracking

Our Journey

Key milestones that shaped AssistNow into the industry leader we are today

2019

AssistNow Founded

Born from the vision to rethink Workday consulting with solutions that put people at the center of how work gets done.

2020

First Product Breakthrough

Developed the foundational conversational technology that would become the backbone of the Assistly® platform.

2021

Assistly® Platform Launch

Launched the industry's first conversational support platform designed specifically for Workday, changing how organizations interact with enterprise software.

2022

100+ Successful Implementations

Reached milestone of 100+ successful client implementations with 98% satisfaction rate and proven ROI across industries.

2024

Workday Strategic Partnership

Achieved Workday Strategic Partner status and Advisory Partner recognition, cementing our position as industry leaders.

2025

Global Expansion & Innovation

Expanded operations globally with products and services serving enterprises across North America, Europe, and Asia-Pacific.

Our Impact Today

Helping organizations worldwide with measurable results and lasting impact

2,100+

Organizations Served

68%

Average Cost Reduction

98%

Client Satisfaction Rate

50%+

Support Call Deflection

Ready to Be Part of Our Story?

Join the organizations that are getting more from their Workday investment with AssistNow