Your IT queue,
resolving itself.
Resolve reads every incoming ticket, closes the routine ones without a human touching them, and routes the rest with full context. The ServiceNow alternative — native to Workday, live in 2–4 weeks.
Pick a ticket. See how Resolve handles it.
Every ticket takes the same path — read, understand, act. Most never reach a person.
"I'm locked out of Workday and need a reset."
- 1Reads the request and identifies the user
- 2Verifies identity against the Workday tenant
- 3Triggers the secure reset flow
- 4Confirms with the employee — closed in 40 seconds
Everything ITSM. Nothing extra.
Autonomous resolution
Password resets, access requests, how-do-I questions — handled end-to-end, no human in the loop.
Context-aware routing
The rest go to the right team with a summary and a suggested fix.
SLA autopilot
Tracks SLAs and escalates before a breach — never after.
Native to Workday
Runs on Workday Extend. No middleware, no separate infrastructure.
Live analytics
Ticket volume, resolution time, and deflection in real time.
Tenant-grade security
SOC 2 Type II + HIPAA inherited from Workday. Data never leaves.
Weeks, not quarters.
Simple, per-agent pricing
AI ticket automation is included in every plan — you're billed for the humans you seat, not for how many tickets come in.
Higher tiers add larger AI-automation allowances and volume discounts. The Workday Extend license is included.
Starter
AI ticket automation included
- Automated resolution of routine tickets
- Self-service portal + ticket intake
- Automatic routing with full context
- Native to Workday — no middleware
- Workday Extend license included
Growth
Higher AI automation allowance
- Everything in Starter
- SLA management + escalation
- Analytics dashboard
- Knowledge base tuning
Professional
Highest AI automation allowance
- Everything in Growth
- Advanced workflows + integrations
- Priority support
- Custom reporting
Enterprise
Volume & committed-use discounts
- Everything in Professional
- Custom SLAs + dedicated success
- SSO + advanced security controls
- Volume pricing at scale
Prices are indicative 'starting at' figures in USD per agent, current as of June 2026, and assume standard configuration. Final pricing depends on seat count, scope, and integrations. Contact us for a tailored quote; all plans are governed by a formal agreement.
Looking to engage our team instead of licensing a product? See our fixed-price services pricing →
Common questions
See your own tickets resolve.
A 30-minute walkthrough on your ticket types. No slides — just the product doing the work.