Support that
closes its own
tickets.
Resolve reads every request, closes the routine ones end-to-end, and routes the rest with full context. The ServiceNow alternative — native to Workday, live in 2–4 weeks.
Everything ITSM.
Nothing extra.
Autonomous resolution
Password resets, access requests, how-do-I questions — read, understood, and closed end-to-end. No human, no prompt engineering, no rules to write.
Context-aware routing
Everything else reaches the right team already summarized, prioritized, and with a suggested fix. Agents start informed.
Live analytics
Deflection, in real time.
SLA autopilot
Tracked and escalated before a breach — not after.
Native to Workday
Runs on Workday Extend. No middleware, no separate infra.
Tenant-grade security
SOC 2 Type II + HIPAA. Data never leaves your tenant.
One path. Most tickets
never reach a person.
It reads every ticket
Resolve parses each request against your knowledge base and Workday configuration — no prompt engineering, no rules to write.
It resolves or routes
Routine requests close end-to-end. Everything else is routed to the right team with a summary and a suggested fix.
It keeps its SLAs
SLAs are tracked automatically and escalated before they breach — not after. Leadership gets the reporting for free.
Simple, per-agent pricing
AI ticket automation is included in every plan — you're billed for the humans you seat, not for how many tickets come in.
Higher tiers add larger AI-automation allowances and volume discounts. The Workday Extend license is included.
Starter
AI ticket automation included
- Automated resolution of routine tickets
- Self-service portal + ticket intake
- Automatic routing with full context
- Native to Workday — no middleware
- Workday Extend license included
Growth
Higher AI automation allowance
- Everything in Starter
- SLA management + escalation
- Analytics dashboard
- Knowledge base tuning
Professional
Highest AI automation allowance
- Everything in Growth
- Advanced workflows + integrations
- Priority support
- Custom reporting
Enterprise
Volume & committed-use discounts
- Everything in Professional
- Custom SLAs + dedicated success
- SSO + advanced security controls
- Volume pricing at scale
Prices are indicative 'starting at' figures in USD per agent, current as of June 2026, and assume standard configuration. Final pricing depends on seat count, scope, and integrations. Contact us for a tailored quote; all plans are governed by a formal agreement.
Looking to engage our team instead of licensing a product? See our fixed-price services pricing →
Questions,
answered.
Two to four weeks. Because it runs natively on Workday Extend, there is no middleware to configure and no integration layer to build.
See your own tickets resolve.
A 30-minute walkthrough on your ticket types. No slides — just the product doing the work.